Solar Galaxy Offers the Best Price Guarantee to Customers
As part of our Customer satisfaction policy, Solar Galaxy customers can have peace of mind before purchasing a solar system that they will be getting the lowest and most competitive prices available in the market.
To show our commitment to giving customers the lowest prices, Solar Galaxy offers a “Lowest Price Guarantee” to all of our customers. Simply provide a lower priced written quote for a comparable stocked item to our friendly solar consultant and we may beat it by 5%.
Our Lowest Price Guarantee does not apply to products which are out of stock, wholesale trade quotes, stock liquidations and commercial buyers.
Terms and Conditions:
Solar Galaxy may beat any competitor’s quote by 5%, provided it fulfils the following conditions:
- Must be a formal written quote and not a verbal quote or an email confirmation.
- The quote must be dated and not be more than one week old.
- The price quoted by the other company cannot be a liquidation sale price.
- The price guarantee can only be redeemed once per customer.
- The price guarantee offer is applicable only for the metro areas (as defined in Terms and Conditions).
- The price guarantee does not apply to trade prices or commercial quantities.
- Competitor must be registered in Australia for Goods & Services Tax (GST) and have physical presence in Australia.
- Proposal from competitor must be similar with identical product combinations & specifications make/model.
- Proposal must show the final price including all other relevant costs.
- Advertised product must be in stock and ready for install without delay.?
- Competitor pricing must be made available to the general public.
- Proposal from competitor must be in written form, over the phone or email proposals will NOT be accepted.
- Price match guarantee is not applicable to grey and/or parallel imports – products not backed up by the manufacturer.
- Price match guarantee is not applicable to systems that are already installed and/or systems with deposits paid for.
- Proposal from competitor cannot be for other promotional offers and/or specials, such as, but not limited to, loyalty programs, liquidation, stock clearance sale or the like
- Price match cannot be used in conjunction with other offers>
- Price match guarantee does not apply for commercial quantities
- Solar Galaxy will not price match advertising errors
- Solar Galaxy reserves the right to assess a competitor’s proposal for its originality & Truthfulness, before doing a price beat.
- Solar Galaxy reserves the right to not sell below cost price.
- Solar Galaxy reserves the right to end & terminate the offer at any time.
- Solar Galaxy reserves the right to change the offer without notice.